Cookie policy

Last updated: 24 July 2026

1. What are cookies?

Cookies are small text files that websites store on a user’s device when they visit them. They allow websites to function correctly, maintain security, remember certain information and provide services requested by the user.

2. Cookies used on this website

This website does not use optional advertising or profiling cookies.

Optional website tracking and statistics have been disabled. However, technical cookies and similar technologies may be used when necessary to:

  • Display and operate the website correctly.
  • Maintain the security and stability of the website.
  • Remember essential user preferences.
  • Operate the booking system.
  • Retain the dates, number of guests and other information selected during the booking process.
  • Process secure payments.
  • Detect and prevent fraud or unauthorised transactions.

These cookies are necessary to provide the services expressly requested by the user.

3. Categories of cookies

Essential and technical cookies

These cookies are required for the website, its security features and its booking system to function correctly. They cannot normally be disabled through the website.

Booking cookies

The booking system may use temporary cookies or similar technologies to retain the information entered during the booking process, such as selected dates, number of guests and booking preferences.

Payment and security cookies

When a payment is made, Stripe may use cookies and similar technologies that are necessary to process the transaction securely, authenticate the payment and prevent fraud.

4. Third-party services

The website uses services provided by third parties, including:

  • Smoobu, which provides the website and booking system.
  • Stripe, which securely processes online payments and carries out payment security and fraud-prevention checks.

These providers may install their own strictly necessary or security-related cookies when their services are used. Their processing activities are governed by their respective privacy and cookie policies.

5. Duration of cookies

Some cookies are deleted when the browser is closed, while others may remain on the user’s device for a limited period.

The exact duration depends on the purpose of each cookie and the settings established by the service provider.

6. How to manage or delete cookies

Users can configure their browser to block, restrict or delete cookies.

The procedure varies depending on the browser being used and can normally be found in its privacy or security settings.

Disabling essential cookies may prevent parts of the website, booking system or secure payment process from functioning correctly.

7. Changes to this Cookie Policy

This Cookie Policy may be updated when changes are made to the website, the booking system, the payment services or the applicable legal requirements.

The date of the latest revision will always appear at the top of this page.

8. Contact

For any questions concerning the use of cookies on this website, please contact:

Website owner: María del Carmen Moreno Ruiz
Commercial name: Family Apartment NerjaChaparil
Email: nerjachaparil@hotmail.com

Further information about the processing of personal data is available in our Privacy Policy.